Shipping & Exchange
SHIPPING AND DELIVERY
Orders placed are shipped via safe and reliable courier companies. For within India, the shipping takes 7 - 12 working days. For international orders, the shipping time depends on the country, between 12 - 20 working days.
We are not liable for any delays in delivery by the courier company but will definitely help you track down your package through our partnering courier company.
We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders.
ORDER CONFIRMATION AND SHIPPING
We will send an email confirming your order as soon as the order is placed.
All prices are inclusive of GST.
EXCHANGES AND RETURNS
As a company policy we do not provide refund on any product sold. Once the products are sold they can be exchanged for replacement only in case of transit damage.
For replacement, write to us at email@example.com with order number, full name, address and photograph of the damaged product within 7 days of receiving the product and our customer care team will contact you within 1-2 business days and will guide you through the process of exchanging the product.
We request you to please assist them if they ask you for further information to access your return request.
The cost for shipping the product back to us is to be borne by you. We will take care of the shipping, when the corrected product is delivered to you.
Shri Grihalakshmi Traders reserves the right to refuse a return of product purchased from us if the product is not received in its original condition, or is received further damaged or has been found to be used. All products to be returned must be notified to firstname.lastname@example.org within 7 days of the receipt of the order. We would require you to deliver all the original documents with the product.
Please note: All products under SALE or purchased using a coupon/discount code are not valid for any exchange or return.